How our Legal terms apply
Our Legal terms set the conditions for opening and using an account, including accurate identity details, phone verification and access checks. Eligibility depends on local law, so you must use the service only where local law permits and follow the rules that apply in your location.
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Payment records may show a DANA, OVO, GoPay or QRIS reference, while bank transfer and virtual account records can be matched to your account activity. We may pause an account review when details conflict, a payment cannot be matched or an access condition is unclear. Our
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policy text explains the available process for questions, corrections and changes; it does not replace local legal requirements. Keep your login details private and contact our support desk before sending another payment when a wallet status is still pending.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.